dg77 pubg sets out these legal terms so you know exactly what applies when you access the platform, fund your account via Upay or Bank Transfer, and use any service we operate. Access to this platform depends on your local law and eligible regions — read this page before you proceed.
Jurisdiction-dependent access
Account rights explained
Policy contact route published
Upay and Bank Transfer context
POLICY TERMS DETAIL
How These Legal Terms Apply at dg77 pubg
These terms govern every interaction between you and dg77 pubg — from the moment you open an account through to any transaction you record against your wallet. We operate for eligible users where local law permits. Whether you fund via Upay or Bank Transfer, your transaction history, session records and account data all sit within the scope of this policy. We do not make eligibility decisions for you: it is your responsibility to confirm that access is lawful in your region before using any part of this platform. Our policy covers how we collect, store and handle the data connected to your account, including wallet activity, session logs and the payment references tied to Upay or Bank Transfer deposits. We retain these records for the period required by the rules applicable to our operations, after which we apply standard deletion procedures. Any change to these terms will be published on this page; continued use of the platform after a change notice is posted means you accept the revised terms. If you have any doubt, contact us through the routes listed on this page before continuing. We aim to keep this policy current and accessible to every account holder in supported regions.
Upay
Bank Transfer
Account wallet
Transaction records
Eligible regions
POLICY SCOPE COVERED
What Falls Inside and Outside This Policy
Not every service or interaction is governed by the same set of rules. Understanding the boundary helps you know where to direct questions and when a third-party's own terms apply rather than ours. The four areas below set out what this policy does and does not cover.
Account Access
This policy applies fully to your account — login, profile details, wallet balance and session history. Any step you take inside your signed-in account falls within our stated rules for data handling and record retention.
Transactions
Deposits and withdrawals processed through Upay or Bank Transfer are recorded under this policy. The reference numbers, amounts and timestamps stored in your account history are governed by our retention and access rules.
Site Content
Game content supplied by studios such as CQ9, PG Soft and Habanero is presented within our platform, but studio-level mechanics and RTP disclosures are the provider's responsibility. We display only what the studio exposes.
Third-Party Services
Payment networks, mobile wallet operators and any external link you follow from this site operate under their own terms. Our policy ends at the point where a third-party service begins; we cannot accept responsibility for those external rules.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under This Policy
Your account is the central record for everything connected to your activity on this platform. You can review your deposit references, session logs and wallet entries at any time by opening the account history section after signing in. If a detail looks incorrect — a name, an email address, a payment reference — you can submit a correction request through our support route, and we will review and update the record where the correction is valid. Raising a question about how your data is used is straightforward: send it through the contact channels published below, and we will respond with the specific information held under your account. You are not required to continue using the platform to exercise these rights; data and record requests can be made by any account holder regardless of current activity status. We process every request in the order received and apply the same procedure whether your account is active or dormant. Where a request involves a transaction reference from Upay or Bank Transfer, include that reference in your message so we can locate the correct record without delay.
Review Your Records
Open the transaction history section inside your signed-in account to see every deposit reference, session log and wallet entry recorded against your profile.
Correct Account Details
Submit a correction request through our published support route. Include the detail you want changed and the reason; we review and update valid corrections promptly.
Raise a Policy Question
Send your question to the support contact listed on this page. We will respond with the specific data or policy explanation that applies to your account.
Request Support
For any account access issue or policy concern, contact us directly. You do not need to be an active player to make a request — all account holders retain these rights.
POLICY CONTACT ROUTES
How to Reach Us on a Policy Matter
For any question about these legal terms, your account data or a transaction record, use the contact routes published on the platform. We list only the channels that are actively monitored; we do not publish response time commitments we cannot verify. Send your account reference and a clear description of your question so we can locate the right record quickly.
Live Chat
Open the live chat widget from any page on the platform. Describe your policy or account question and include your registered email so the agent can pull up your record.
Email Support
Send your policy question to the support email address listed in the contact section of the platform. Include any relevant transaction reference, such as a Upay or Bank Transfer deposit ID.
Account Help Centre
The help section inside your signed-in account contains published policy documents and common query answers. Check there first — your specific question may already have a written answer available.
DATA AND ACCOUNT SECURITY
How We Handle Data, Cookies and Account Records
Account security and data handling are not background details — they are the mechanics your trust in this platform is built on. We want you to know exactly how each area works before you act.
Data Handling
We collect only the data needed to operate your account — login credentials, wallet activity and session logs. We do not share your personal data with third parties outside the scope of processing your Upay or Bank Transfer transactions.
Cookies and Site Behaviour
We use cookies to keep your session active and to remember your lobby preferences between visits. You can review and adjust cookie settings through your browser. Disabling cookies may affect how your signed-in account behaves.
Record Retention
Transaction references, deposit records and session histories are retained for the period required under the rules applicable to our operations. After that period, records are deleted according to our standard procedure.
Policy Change Contact
When we update this policy, a notice appears on this page. To ask about a specific change or request a summary of what was revised, contact us via the routes listed in the support section above.
LEGAL QUESTIONS ANSWERED
Frequently Asked Questions About This Policy
These are the questions we see most often from account holders in Bangladesh about our legal terms, data handling and access rights. If your question is not answered here, use the contact routes in the support section above.
Does this legal policy apply to me if I am in Bangladesh?
Access to this platform and the applicability of these terms depend on your local law and eligible regions. We do not determine eligibility on your behalf. Confirm that access is lawful in your location before using any part of the platform.
How do I see the transaction records stored against my account?
Sign in to your account and open the transaction history section. Every deposit made via Upay or Bank Transfer is listed there with its reference number, amount and timestamp. You can review this record at any time without contacting support.
Can I request that incorrect account details be changed?
Yes. Submit a correction request through the live chat or email support route listed on this page. Include the specific detail you want corrected and your registered account email so we can locate your record and process the change.
Who has access to my personal data and payment references?
Only the data needed to operate your account and process your transactions is collected. Your Upay or Bank Transfer references are shared only where required to complete processing. We do not sell or pass personal data to unrelated third parties.
What happens to my data if I stop using the platform?
Your account records, including wallet activity and session logs, are retained for the period required by the rules applicable to our operations. After that period, records are removed under our standard deletion procedure. You may request a data summary at any point.
How will I know if these legal terms change?
Any update to this policy is published on this page with a notice. We do not send individual notifications for every minor revision. Continuing to use the platform after a change notice is posted means you accept the revised terms as stated.