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These terms set out the rules that apply when you open an account on dg77 pubg, make a deposit using Upay or Bank Transfer, or access any part of our lobby. Availability and eligibility depend on your local law and the regions we currently serve — review what applies to you before you proceed.
By creating an account on dg77 pubg and submitting your first deposit — whether via Upay or Bank Transfer — you confirm that you have read and accepted these terms in full. They form the entire agreement between you and us regarding your use of this platform. We may update these terms from time to time. When we do, we post the revised version on this page and the change takes effect immediately on publication. If you continue using your account after a revision, that counts as acceptance of the updated terms. Nothing in these terms limits rights you hold under the laws of Bangladesh or any eligible region. Where local law conflicts with any clause here, the applicable local rule takes precedence for users in that jurisdiction. Our terms cover how your account is created, how deposits and withdrawal records are kept, how you interact with lobby categories including slots, live tables and crash games, and how we handle disputes raised through our published support channels. Payment context matters: every transaction processed through Upay or Bank Transfer is logged against your account and falls within the scope of these terms. Keep a copy of these terms for your own records — you can print or save this page at any time.
Understanding where these terms apply helps you know exactly what protections and obligations are in place when you use your account. Not every part of your digital journey falls under this policy — third-party services, for instance, operate under their own separate rules. The four areas below draw clear lines around what is inside and outside the scope of these terms.
These terms apply in full from the moment you register your account through to any suspension or closure. Login credentials, account verification steps and session records are all governed here. Access depends on your local law and eligible region.
Every deposit and withdrawal request processed through Upay or Bank Transfer falls inside this policy. Your transaction history, record retention and any dispute relating to a specific payment are all covered by these terms.
Lobby categories — slots, live tables and crash games — and the content displayed within them are subject to these terms when accessed through your registered account. Game availability may vary by region and content provider.
Payment providers, game studios and any external service linked from the lobby operate under their own terms. We are not responsible for third-party policies. Where a third-party dispute arises, you should contact that provider directly.
These terms are not just obligations — they also set out concrete actions you can take regarding your account. You have the right to review your full transaction history at any time from the account dashboard, where every Upay and Bank Transfer record is listed with timestamps. If you notice an error in your account details — name, contact number or registered email — you can raise a correction request through the support route shown in your account settings. Questions about how a specific transaction has been recorded, or why a session was closed, can be directed to our published support channels. We aim to acknowledge account-related queries raised through those channels in a reasonable time frame; we do not publish a fixed response SLA because handling time varies by case type. If you believe a term has been applied incorrectly to your account, you can submit a formal dispute using the contact path in the support section of this page. We keep a log of all disputes and the outcome for each.
Open the transaction history section of your account to see every deposit and withdrawal, with dates and payment method shown clearly.
If your name, email or contact number on file is wrong, raise a correction request through the account settings page or via our support channel.
Send a specific question about any term or transaction to our support team using the contact routes listed below. Reference your account ID when you do.
If you disagree with how a term has been applied, use the dispute path in the support section. We log every dispute and communicate the outcome to your registered contact.
If any clause in these terms is unclear, or if you need to act on a right described above, use the published contact routes below. We do not invent operating hours or response times we cannot verify — what you see here reflects the channels visibly available on this site.
The chat widget in the lower corner of this page connects you to our support team for account and terms queries. Include your account ID and the specific clause you are asking about.
Send a written query to the support email address listed in your account settings. Email is the right path for formal dispute submissions and correction requests that need a paper trail.
The Help Centre, accessible from your logged-in account menu, contains published answers to common terms questions and a form for submitting a formal correction or dispute request.
Knowing how your data is stored and who can request changes to it is a practical part of using any account-based platform. The four areas below explain how we approach data handling, cookies, account security and record retention as they relate to these terms.
Account registration data, transaction records and session logs are stored to allow us to administer your account and apply these terms. We do not sell your personal data to third parties. Retention periods follow the requirements set by applicable law in eligible regions.
We use session cookies to keep your account logged in and to record activity tied to your account. You can manage cookie settings through your browser, but disabling them may affect how parts of the lobby load on your device.
You are responsible for keeping your login credentials private. If you suspect your account has been accessed without your permission, report it immediately through live chat or email so we can act on it. Do not share your password with anyone.
To request access to the data we hold on your account, or to ask for a correction, contact us via the email route listed in your account settings. Reference your account ID and describe the specific change you need.
These questions cover what real account holders ask when they read through the terms on dg77 pubg. If your question is not answered here, use the support routes in the section above.
Yes. Every deposit and withdrawal processed through Upay or Bank Transfer is covered by these terms. Your transaction record in the account dashboard reflects the conditions set out here, including how disputes related to those transactions are handled.
We post updated terms on this page and they take effect immediately. If you continue using your account after a revision, that acts as your acceptance. We recommend checking this page periodically so you are aware of any changes that affect how your account operates.
Eligibility depends on your local law and the regions we currently serve. We do not make guarantees about access in specific jurisdictions. Review the applicable rules for your region before using your account, and stop using it if local law does not permit it.
Open your transaction history in the account dashboard and locate the specific record. Then submit a formal dispute via the email support route or through the Help Centre form. Include your account ID, the transaction date and the payment method used — Upay or Bank Transfer.
Third-party providers — including game studios and payment services — operate under their own separate terms. We are not responsible for changes they make. If a dispute arises with a third party, you should contact that provider directly using their published support route.
We retain account registration data and transaction records for as long as required by applicable law in eligible regions. You can request a copy of the data we hold on your account by contacting us via the email address shown in your account settings.